Numbers don't make reservations or pick-up orders—customers do. That's why winning restaurant brands in every category are saying goodbye to transactions and hello to customers with Wisely’s Operations Intelligence.
In this webinar from FWD, Wisely’s Spring Release Event, leading restaurant marketers from First Watch and Sonny’s BBQ share how their brands are leveraging Marketing Intelligence to make every customer communication feel like it came from a friend.
Watch the debut of the first-ever Customer Data Platform (CDP) purpose-built for restaurants. In this “Customer Intelligence” segment from FWD, Wisely’s Spring Release Event, industry leaders from Union Square Hospitality Group and Global Franchise Group explain how a CDP extends guest data to every part of the business, the benefits of a CDP, and why it’s more important than ever.
Mike Vichich and Subha Rajagopalan, VP of IT Ops for P.F. Chang's discuss how to use restaurant data to bring all customers into focus, end-to-end, and learn how to predict (and improve!) customer lifetime value in an unpredictable world.
What will the future of restaurant loyalty look like? In this conversation with marketing leaders from Barcelona Wine Bar and Punch Bowl Social, Wisely’s CEO Mike Vichich explores how both brands are pioneering new ways to drive loyalty—turning transactions into relationships and proving ROI without discounts, apps, and LTOs.
Wisely’s CEO Mike Vichich and restaurateur, chef, and entrepreneur Kimbal Musk discuss 2020 in the restaurant industry—the ups, the downs, and the innovation that lies ahead. Plus: How tech enhances the humanity of the restaurant industry.