Case Studies

Wisely Success Stories

Discover why leading restaurant brands depend on Wisely to maximize customer lifetime value and drive profit.

“Understanding the guest and being able to identify them while they're in your building is important. Having a CDP that has the guest info so you can act upon that is critical to that experiential dialogue.”

Joe Tenczar
Chief Strategy Officer

Case Studies

​​How Barcelona Wine Bar Strengthened Ops, Peak-Time Decision-Making

Barcelona Wine Bar, an award-winning Spanish tapas restaurant serving nearly 400 wines, relies on Wisely Host to manage more than 600K parties per year across 18 locations.

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INTEGRATIONS

POS, Online Ordering, Payment Processor, Real Estate, WiFi, Custom Mobile App

BelAir Cantina Embraces Crowds and Guest Feedback with Wisely

BelAir Cantina is a popular Mexican restaurant in Wisconsin, known for its tacos, margaritas, and laid-back atmosphere. The brand relies on Wisely Host, Waitlist, and Sentiment to run its busy dining rooms, keep guests informed and happy, and manage customer feedback.

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INTEGRATIONS

POS, Online Ordering, Payment Processor, Real Estate, WiFi, Custom Mobile App

Din Tai Fung Increases Efficiency with Waitlist and Order Management

Din Tai Fung, a world-renowned, award-winning Chinese/Taiwanese restaurant specializing in steamed soup dumplings and noodles, uses Wisely to manage nearly 3 million parties per year across 12 locations.

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INTEGRATIONS

POS, Online Ordering, Payment Processor, Real Estate, WiFi, Custom Mobile App

Rapid Tech Implementation Transforms First Watch Guest Experience

First Watch is a daytime cafe concept serving made-to-order breakfast, brunch, and lunch—and quickly shifted to a hybrid model of dine-in and take-out in the wake of the pandemic

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INTEGRATIONS

POS, Online Ordering, Payment Processor, Real Estate, WiFi, Custom Mobile App

P.F. Chang’s Personalizes and Elevates Guest Experience with Wisely

P.F. Chang’s, a popular restaurant concept known for scratch-made Asian cuisine, leverages Wisely to gain an end-to-end understanding of its customers, manage the flow of guests, deliver a personalized experience, and make data-backed decisions to maximize revenue and growth.

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INTEGRATIONS

POS, Online Ordering, Payment Processor, Real Estate, WiFi, Custom Mobile App

List Assist Supports Hosts by Reducing Manual Work at Ruby Slipper

Ruby Slipper Restaurant Group operates Ruby Slipper Café and Ruby Sunshine, which specialize in New Orleans-style breakfast and brunch. Ruby Slipper leverages Wisely Host to effectively manage its busy restaurants and Marketing Automation for real-time guest communication.

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INTEGRATIONS

POS, Online Ordering, Payment Processor, Real Estate, WiFi, Custom Mobile App

Bigalora Slices its No-Show Rate in Half with Paid Reservations

When COVID-19 hit, Bigalora Wood Fired Cucina reimagined outdoor dining and kept its igloos full with paid reservations.

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INTEGRATIONS

POS, Online Ordering, Payment Processor, Real Estate, WiFi, Custom Mobile App

Scaling the Guest Experience: Why bartaco Switched to Wisely

bartaco delivers upscale street food with a coastal vibe in a relaxed environment.

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INTEGRATIONS

POS, Online Ordering, Payment Processor, Real Estate, WiFi, Custom Mobile App

How A Lifestyle Brand Pivoted to Off-Premise in the Wake of COVID-19

bartaco shifted it's upscale street food and coastal vibes to an at-home experience and picnic-style service without missing a beat

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INTEGRATIONS

POS, Online Ordering, Payment Processor, Real Estate, WiFi, Custom Mobile App