Snooze had a hypothesis that they could grow revenue by better aligning table capacity to a restaurants actual demand profile. Yet, they didn't have the data to prove it - or understand just how big of an opportunity it could be.
Wisely's Waitlist captures every data point about every party and makes that data available in real-time, including demand distribution, seating efficiency, and abandonment.
Snooze calculated a company-wide $100k/day in lost revenue a day due to <100% seating utilization.
Seating efficiency analysis now shapes floor plan design for both remodels and new builds
Waitlist abandonment introduced as new company KPI on Weekly Scorecard and Board level reporting