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Reservations & Waitlist
Meet Guests Where They Are
Your branded experience is now a digital front door for guests on every platform. With Wisely, guests can book a reservation or join the waitlist, with one click, no matter where they find you.
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Reservations
Your Book, Your Way
Everything you want from a modern reservation system, without the third party or per-cover fees.
Support in the wake of COVID-19:
Prepare for and adjust to capacity restrictions
Update and personalize guest communication
Offer pre-paid bookings for added guest comfort and convenience
From their living room to your dining room, guests who join the waitlist remotely are more likely to stick out the wait than walk-ins, so Wisely allows guests to add their names from anywhere.
Support in the wake of COVID-19:
Remote waitlist reduces crowds in waiting areas, lobby, bar
Manage parties waiting for curbside pick-up and dine-in from one list
Two-way texting helps you keep in touch with guests
Customize Availability
View, publish, and edit your reservation availability with ease.
Powerful Personalization
Guest details automatically connect from CRM to Host App (e.g. birthday).
Fully booked?
Route guests to a nearby location with open availability.
Real-Time Updates
Access to where they are in line via their mobile device helps guests feel more in-the-know.
A Custom Welcome
Branded landing pages and customized texts give guests a taste of your concept before they even walk in the door.
Linking Loyalty
Craft messages to include links to your loyalty program or incentivize email opt-ins.
Pre-Paid
Turn on Ticketed Events
Effortlessly create and manage special reservations or ticketed events—from seasonal sneak-peeks to holiday bashes.
Increase Profits
Take the guesswork out of your guest list by accepting payments ahead of time, proven to drive down no-shows.
Drive Frequency
Ticketed events appears alongside regular reservations, piquing interest amongst repeat and new guests.
Streamline Operations
Get ahead of event prep by creating customized floor plans and table assignments in advance.
Let’s Get Started
Wisely bridges the gap between guest data and the guest experience, boosting customer loyalty — and profit — every step of the way.
Restaurants That Run Wisely
Wisely is joining Olo
Read more about the benefits to restaurants & guests.
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