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Wise Up | Blog

Sharing the latest intel & news from Wisely and the hospitality industry.

Latest Posts
COVID-19 Resources

Why bartaco & First Watch are Embracing Tech to Transform Guest Experience

On August 19th at 2:15pm EST Mike Vichich, CEO and Cofounder of Wisely, in partnership with NRN's Restaurants Rise, will lead a rapid-fire Q&A with bartaco and First Watch about how they’re returning to growth through means they never thought possible.
Wisely
August 5, 2020
2
min read
Customer Lifetime Value

CRAVE Content Series: 4 Key Questions to Drive Customer Lifetime Value

Wisely’s CRAVE content series explores how to put metrics into practice to drive value over time.
Wisely
June 25, 2020
2
min read
Marketing

CRAVE Content Series: Automations — 3 Steps to Unlock New Ways to Engage Guests

Wisely’s CRAVE Content Series outlines three steps to streamline your marketing strategy with automations.
Wisely
June 22, 2020
3
min read
Customer Retention

CRAVE Content Series: 5 Customer Retention Strategies that Actually Work

The CRAVE Wisely series continues, highlighting 5 customer retention strategies to boost lifetime value and increase brand loyalty.
Wisely
June 18, 2020
6
min read
Personalization

CRAVE Content Series: 5 Smart Guest Segments To Build Today

Wisely’s CRAVE content series kicks off with five guest segments you should create right now to jumpstart your personalized marketing outreach.
Wisely
June 17, 2020
3
min read
Wisely Announcements

First Watch Continues To Evolve Service Offering For Improved Guest Experience

Technology investment expands upon Company’s You First™ service philosophy with accelerated off-premise, and Wisely waitlist, table management and CRM functionalities
Wisely
June 9, 2020
4
min read
Operations

Dining Room Management Post COVID-19

Rebuilding consumer trust and bringing the magic of eating out to the re-imagined guest experience
Wisely
June 5, 2020
7
min read
Operations

Exploring LTV:CAC—Does the Cost of OpenTable Still Make Sense in 2020?

Restaurants have heavily relied on OpenTable as a marketing tool since the late nineties, but does that conventional wisdom still prevail 20 years later?
Wisely
June 1, 2020
3
min read
Data & Insights

Kick Assumptions to the Curb: Leverage Customer Data to Impact Customer Experience & Boost Online Orders

Restaurants have demonstrated incredible agility and ingenuity as the industry continues to grapple with the impact of COVID-19.
Rachel Boyschau
May 2, 2020
8
min read
Efficiency

Is going frictionless the key to a great customer experience? Maybe. Then again, maybe not.

The quest for a frictionless customer experience is quickly becoming industry standard practice. But is it right for every brand?
Wisely
April 1, 2020
4
min read
Marketing

9 Experience-Driven Strategies for a More Profitable NYE

We analyzed waitlist, reservation, + table management data (along with industry consumer data) to put together strategies that drive 2020 returns through great customer experience.
Wisely
December 1, 2019
6
min read
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