Goodbye transactions.
Hello Customers.

Winning restaurant brands in every category are personalizing the guest experience to maximize customer lifetime value with Customer Intelligence.
Learn more — Book 15 minutes today

Brands Leading the Way with Wisely

So what is Customer Intelligence?

Customer Intelligence reimagines the restaurant experience by bringing everything you know about each customer to every interaction.
POS
Loyalty
Online Orders
Mobile Apps
eCommerce
Wi-Fi
Payment Processor
Waitlist &
Reservations
Sentiment
First-Ever
Restaurant CDP
(Official Launch May 20th)
Host
(Table & Order Management)
Marketing
Automation

Drive Profitability by Integrating Customer Intelligence — Everywhere

There's a proven way to find and keep valuable customers—for life.
Profitable brands are empowering every department to work a little smarter.
Operations Intelligence
Waitlist, Reservations, Table & Order Management
  • Learn about and recognize regulars before they enter or pick up
  • Quote accurate wait times and know which tables to focus on
  • Coordinate a smooth pick up with every guest, in under a minute
Request a Demo
Marketing Intelligence
Marketing Automation
  • Capture 100% of customers, including non-loyalty
  • Easily segment customers for targeting & lookalikes
  • Send triggered messages: SMS, email, social ad, etc.
Request a Demo
Decision Intelligence
CDP & Sentiment
  • Make menu decisions based on which items drive repeats
  • Hire & train based on which team members drive best repeat rates
  • Pick locations near where your best customers live, work, and play
Request a Demo
Operations Intelligence
Waitlist, Reservations, Table & Order Management
  • Learn about and recognize regulars before they enter or pick up
  • Quote accurate wait times and know which tables to focus on
  • Coordinate a smooth pick up with every guest, in under a minute
Request a Demo
Marketing Intelligence
Marketing Automation
  • Capture 100% of customers, including non-loyalty
  • Easily segment customers for targeting & lookalikes
  • Send triggered messages: SMS, email, social ad, etc.
Request a Demo
Decision Intelligence
CDP & Sentiment
  • Make menu decisions based on which items drive repeats
  • Hire & train based on which team members drive best repeat rates
  • Pick locations near where your best customers live, work, and play
Request a Demo

This Changes the Game for Everyone on Your Team

Brands that know their customers best—and inject that intelligence throughout their organization—will win share of wallet, mind, and market.

“Fast-casual tends to be viewed as transactional but our goal is to stand out by really focusing on customer experience—specifically tracking and impacting Customer Lifetime Value. With Wisely, we've shifted our focus to owning and unifying our data so we know who’s coming in, we know their frequency, and we can get data in the hands of other departments.”

Paul Potvin
CFO, California Fish Grill
Executives

CEOs, Board, and the Finance team transition from a same-store sales mindset to thinking about customer lifetime value.

Operations

The front-of-house team shifts from counting covers to real insight into who your regulars are—and the back-of-house hums when culinary, menu, and labor decisions are tailored to valuable guests.

Marketing

Increase ROI and campaign efficiency by pivoting from a return on ad spend model to a lifetime return on ad spend.

IT

Technologists transform from infrastructure architects to customer experience architects.

“Fast-casual tends to be viewed as transactional but our goal is to stand out by really focusing on customer experience—specifically tracking and impacting Customer Lifetime Value. With Wisely, we've shifted our focus to owning and unifying our data so we know who’s coming in, we know their frequency, and we can get data in the hands of other departments.”

Paul Potvin
CFO, California Fish Grill

Restaurants Brands Not Focusing on Customer Lifetime Value are Now At Risk

Find Out How to Get Started with Wisely
Data Security

Privacy by Design

Wisely’s is built to uphold the highest security and compliance standards and ensure data privacy, protection, and confidentiality.

Data Ownership & Privacy Practices

Wisely clients own their data and Wisely is GDPR and CCPA compliant as a Data Processor. Easily manage all Data Subject rights within Wisely.

Reliable, Modern Architecture

Secure, reliable infrastructure with 99.9% uptime SLA.

Secure Information

Data classifications and control mechanisms align with NIST and ISO standards.
Restaurants That Run Wisely