Goodbye transactions.
Hello Customers.

Winning restaurant brands in every category are personalizing the guest experience to maximize customer lifetime value with Customer Intelligence.
Learn more — Book 15 minutes today

Brands Leading the Way with Wisely

So what is Customer Intelligence?

Customer Intelligence reimagines the restaurant experience by bringing everything you know about each customer to every interaction.
POS
Loyalty
Online Orders
Mobile Apps
eCommerce
Wi-Fi
Payment Processor
Waitlist &
Reservations
Sentiment
First-Ever
Restaurant CDP
(Official Launch May 20th)
Host
(Table & Order Management)
Marketing
Automation

Drive Profitability by Integrating Customer Intelligence — Everywhere

There's a proven way to find and keep valuable customers—for life.
Profitable brands are empowering every department to work a little smarter.
Operations Intelligence
Waitlist, Reservations, Table & Order Management
  • Learn about and recognize regulars before they enter or pick up
  • Quote accurate wait times and know which tables to focus on
  • Coordinate a smooth pick up with every guest, in under a minute
Request a Demo
Marketing Intelligence
Marketing Automation
  • Capture 100% of customers, including non-loyalty
  • Easily segment customers for targeting & lookalikes
  • Send triggered messages: SMS, email, social ad, etc.
Request a Demo
Decision Intelligence
CDP & Sentiment
  • Make menu decisions based on which items drive repeats
  • Hire & train based on which team members drive best repeat rates
  • Pick locations near where your best customers live, work, and play
Request a Demo
Operations Intelligence
Waitlist, Reservations, Table & Order Management
  • Learn about and recognize regulars before they enter or pick up
  • Quote accurate wait times and know which tables to focus on
  • Coordinate a smooth pick up with every guest, in under a minute
Request a Demo
Marketing Intelligence
Marketing Automation
  • Capture 100% of customers, including non-loyalty
  • Easily segment customers for targeting & lookalikes
  • Send triggered messages: SMS, email, social ad, etc.
Request a Demo
Decision Intelligence
CDP & Sentiment
  • Make menu decisions based on which items drive repeats
  • Hire & train based on which team members drive best repeat rates
  • Pick locations near where your best customers live, work, and play
Request a Demo
CRM & CDP 

Track & Act on Guest Data

Key learnings collected at every touchpoint, from search to sentiment, are made clear and accessible within Wisely's CRM. Translate customer patterns into campaigns that drive repeat visits.

And with Wisely's CDP—unify customer data from multiple sources and push it to any destination that powers your business.
Explore Wisely's all-in-one CRM & CDP
Host

Personalize the Dining Experience

Wisely's Host App learns your dining room and your guests’ behavior, with data flowing to and from the CRM. It's built to also predict wait times, seat parties faster, and communicate with dine-in guests and online orderers via SMS.
Learn more about Wisely's Host App
Reservations & Waitlist

Meet Guests Where They Are

Wisely eliminates the third party—you own your data—and empowers you to connect with your guests on any platform in a personal, intuitive way.
See how Wisely's reservations & waitlist work
Sentiment

Ongoing Dialogue & Analysis

Reply and analyze reviews and feedback directly through Wisely's dashboard—plus keep tabs on customer satisfaction over time.
Discover how you can manage feedback Wisely

Restaurants Brands Not Focusing on Customer Lifetime Value are Now At Risk

Find Out How to Get Started with Wisely
Data Security

Privacy by Design

Wisely’s is built to uphold the highest security and compliance standards and ensure data privacy, protection, and confidentiality.

Data Ownership & Privacy Practices

Wisely clients own their data and Wisely is GDPR and CCPA compliant as a Data Processor. Easily manage all Data Subject rights within Wisely.

Reliable, Modern Architecture

Secure, reliable infrastructure with 99.9% uptime SLA.

Secure Information

Data classifications and control mechanisms align with NIST and ISO standards.
Restaurants That Run Wisely