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June 17, 2020
June 17, 2020
June 17, 2020

Automations Updates

Date-based Triggers

  • Easily automate communication with guests on key occasions, such as a Birthday or Anniversary
  • Added filters allow for the triggering of event-based Automations a specified number of days in advance, e.g. ‘Three days before the guest’s birthday’

Additional Filter on Event-based Triggers

  • The initial release of Automations supported event-based triggers like "Olo Order Closed"; this update allows for more targeted and personalized campaigns based on more granular details, for example: "Olo Order Closed with item "Guac" ordered"
  • Automations can now be filtered to only send to guests who’ve visited specific locations, rather than all locations within a concept