Customer Intelligence Summit
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Join us for the Customer Intelligence Summit—our quarterly product release event. On the heels of the recently announced acquisition of Wisely by Olo, Noah Glass, Founder & CEO of Olo, and Mike Vichich, VP & GM of Customer Engagement products at Olo, together will kick-off the reveal of the latest Wisely product features and Mike will host a conversation with leaders from our community of restaurant partners.

Personalized Communication Made Even Easier: Right Message, Ideal Time, Preferred Channel

Leverage your customer data to grow your business with an easy-to-use email builder, all-new segmentation options, and the ability to engage guests after they complete a survey.
All-New Email Builder
Set up Automated Emails in Minutes
Supercharged Segmentation
New Smart Properties: Predicted CLV, Churn, etc.
Expanded Library of Webhooks
Take Action After a Guest Submits a Survey

New, Flexible Features to Help Deliver an Exceptional Guest Experience

Customize some of the key aspects of delivering a great guest experience—from reservation perks and booking policies to new notes and reminder tools for staff.
Add a Gift

Allow Others to Share a Gift with Guests During their Dining Experience

For Upcoming Reservations: Offer a quick and easy way for guests to be treated to a gift from friends or family (e.g. bottle of wine) during their dining experience

Flexible Booking Policies

Cancellation Policies by Reservation Type, Flexibility to Waive Fees

Custom Configuration: Curb no-shows and last-minute cancellations by configuring select reservations as subject to cancellation fees per person or party

Shift Notes

Streamline Communication between Team Members

Day-to-Day Details: Never wonder if the nuances of each shift are going to be passed along to hosts or managers—Shift Notes ensure details pop-up at just the right moment

December 1st @ 1pm EST

The Customer Intelligence Summit is our quarterly release event. Join us for the reveal of the latest product features and news.

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Panel Discussion

Following the reveal of our latest product features, we’ll have a conversation with leaders from our community of restaurant partners.
Tana Davila
Chief Marketing Officer
P.F. Chang’s
Matt Eisenacher
SVP Brand Strategy & Innovation
First Watch