Automatically mark guests as “arrived” triggered by a custom keyword. For example, ask the guest to text “here” when they’ve arrived, and the guest will be moved to the appropriate staging area in Wisely Order Management.
In addition, you can send an automated confirmation response back to the guest to ensure they know their text was received.
You can now add custom guest tags to the CRM that will show up alongside a guest’s name in the Host app (e.g. ‘VIP’, ‘Beer Club Member’, ‘Manager Touch’)