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September, 2020

September 1, 2020
September, 2020

Order Management reply actions

Automatically mark guests as “arrived” triggered by a custom keyword. For example, ask the guest to text “here” when they’ve arrived, and the guest will be moved to the appropriate staging area in Wisely Order Management.

In addition, you can send an automated confirmation response back to the guest to ensure they know their text was received.

Added support for Guest Tags in CRM Import tool

You can now add custom guest tags to the CRM that will show up alongside a guest’s name in the Host app (e.g. ‘VIP’, ‘Beer Club Member’, ‘Manager Touch’)