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How are trailblazing brands building a restaurant tech roadmap for what lies ahead and what pitfalls can be avoided? Matt Eisenacher, SVP of Brand Strategy and Innovation for First Watch, and Arun Nagarajan, CTO of BigSpring, and formerly of the founding UberEats team, joined Wisely to discuss.
In this webinar, Professor Peter Fader from Wharton—who pioneered the field of CLV nearly 20 years ago—the CFOs from bartaco and California Fish Grill, and Wisely CEO and Cofounder Mike Vichich discuss the playbook for maximizing customer lifetime value at restaurants.
Wisely recaps the conversation between CEO, Mike Vichich, and the CFOs from Chuy's and California Fish Grill during restaurant finance week. They discussed how they overcame analysis paralysis and began using real-time data prior to (and during) COVID-19 to build responsive financial plans, make quick decisions, improve guest experience, and grow profits.